Frequently Asked Questions
All our plans include backup assistants, a dedicated supervisor, weekly reports, up to 40 hours per week, and monthly check-ins.
Basic is the perfect plan if you’re a solopreneur or a small business looking to get assistance for things like email management, customer support, and day-to-day admin support for just a few hours a day. This plan includes Tier 1 roles.
Pro is our most popular plan. It includes Tier 2 roles and is ideal for businesses that want virtual assistants with a bit more experience and ability to take on bigger tasks like graphic design, e-commerce support, and sales assistance.
Premium is our highest-tier plan. If you’re looking to have a more experienced assistant that can perform a more high-level task, this plan is for you. This plan is ideal for businesses that want to scale their operations and need support in areas like managing projects, assisting in marketing campaigns, and event planning.
To learn more about each plan, check out our pricing.
Tier 1 role is available on our Basic plan. Minimum of 2 years of experience.
- Admin Assistant
- Customer Service
- Email Management
- Personal Assistant
- Web Research
- Data Entry
- Phone and Chat Support
Tier 2 role is available on our Pro plan. Minimum of 2-5 years of experience.
- Basic Graphic Designer
- Appointment Setter
- Accounting Assistant
- E-commerce Assistant
- Recruiting Assistant
- Sales Assistant
- Executive Assistant
Tier 3 role is available on our Premium plan. Minimum of 5 years of experience.
- Team Leader for Tier 1 or 2 Roles
- Specialist Graphic Designer
- Social Media Coordinator
- Project Coordinator
- Marketing Assistant
- Events Coordinator
- Community Manager
- Influencer Outreach
Did not find the role you’re looking for? Send us a message.
You can set the schedule for your virtual assistant so they work when you want. Our assistants can work flexible hours too!
For general support, our office hours are Monday to Friday from 9 am to 6 pm Pacific Time.
All our plans come with a dedicated supervisor. They are responsible for ensuring that your virtual assistant works efficiently and consistently delivers quality work. They are your main point of contact for any issues or concerns regarding your virtual assistant. Think of them as your Account Manager.
We can provide our clients with virtual assistants who will virtually work to help you with business-related tasks whether it’s a specific role like those listed in our 3 tiers or an assistant that can do any repetitive task that takes too much of your time.
Ready to take your business to the next level?
Give us a try and see what our virtual assistants can do for you and your business! If you aren’t satisfied with our level of service, cancel for a full refund within your first 15 days.